Unlike AmEx, whose phone customer service is flawless and always attentive, Revolut’s speaks only English, even to its French customers, and conversations can drag on for days. But hey, that is not the main reason anyone picks a bank.
On the other hand, Revolut clearly positions itself on international use (insurance, withdrawals, FX) and investing (crypto, commodities, shares, ETFs, etc.). Nobody takes out a card to get Tinder Gold for free.
And that is where things start to get complicated.
Let’s take a fairly pricey share, for a concrete example.
On 11 September at 11:50 CEST, LVMH shares are shown at €614.05 to buy, while Boursorama, whose site doubles as a market data portal, shows the latest trades at €614.10. All good.
On to another star of France’s CAC 40: TotalEnergies. At 11:53, Boursorama shows the last trade at €60.12. Revolut gives a price… in dollars: $66.56, or €60.26 to buy at the rate of that moment. But you cannot buy, because the US market is closed. Odd for a stock listed in France.
But nothing alarming at heart.